Normally I try and keep things chipper here - crack a few jokes, make a little funny. Today however, I believe I will be bordering on what Dennis Miller might call a rant (just without all the f-words for punctuation).

Yesterday I had two astonishing displays of modern customer service that bear sharing, seeing as how I have this dumb-ass daily blog to fill up anyway.

I needed a simple prescription refilled, and so trotted off (OK, I'm lying. I drove) to our local walk-in clinic, where I was told there would be about a twenty minute wait. I had an appointment across town for about an hour later, and only needed a prescription refilled, so I agreed to wait.

25 minutes later, with other people still waiting ahead of me, I needed to head out if I still wanted to make my appointment. I said I would return later, which I did. I had an early dinner (supper for some of you out there), then went back assuming that it would be much quieter at a major family meal time.

It was indeed! There were three people ahead of me, but the wait time, believe it or not, was still 20 freakin' minutes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anyway...

I plunked down and read a magazine for...you guessed it...another 25 minutes, before I was startled to hear my name called out loud. I was then led into a room where I waited just a teeny bit longer before a doctor eventually shuffled in.

And here I do not exaggerate. This guy shuffled. All the warmth of a potato, no sense of funny ha-ha at all, he assessed my simple need of a prescription refill, and had me on my way in well under 25 minutes.

I arrived at my local pharmacy, where a young (assumably over the age of 12?) girl that I had never seen before took my prescription, and told me it would just take a few minutes to process. I thanked her, and wandered the aisles of the drugstore, discovering a few things some people use that the average person just doesn't need to know about...

Now I am fairly well known in this place, as I am a diabetic with highish blood pressure, so medication for me is about as common as a fast-food hamburger. The two actual pharmacists on duty could identify me in a police lineup without a whole lot of difficulty. They could sense that I was lurking there for some reason other than to shoplift a bag of Bowel Buddy (an actual product - I kid you not).

Anyhow, shortly after this young lass had started working on my prescription, I heard her saying goodnight to her colleagues, and noticed her leaving for the day, or a break, who could say at that point. I continued to skulk amongst the aisles...

After about 15 more minutes of said skulking, one of the guys asked if I was waiting for a prescription. I told him the young woman that had left earlier had been working on my medical needs. He walked over to the computer, and found that she had be working on it, but apparently at the stroke of 6:00 when her shift ended, she must have stopped what she was doing, and went home, without sharing with the others that she was working on filling a prescription!!

She must have stopped midway through a word or something. So oppressive a force was the end of her shift that she simply could not go another three seconds, and wrap up one goddam task (whoops! There's a cuss word...sorry), or tell someone that I was there for some good reason other than comparing the benefits of the various suppositories.

Un-freakin-believeable.

I left my home at 5:10 PM, arrived back at 7:15. All of this is less than a five minute drive, so you can do the math...

Modern customer service!!

Chow for now!!